Jenius Bank
VP Product
As VP of Product, I led end-to-end development of web and mobile personal financial management tools — including net worth tracking, budgeting, and credit score features — from ideation through market launch. I owned the product roadmap, partnered with engineering and design, and embedded continuous discovery practices to keep the product grounded in real customer needs.
HMBradley Head of Ops
As Head of Operations, I built and scaled the ops function from the ground up at a high-growth fintech startup — spanning deposit accounts, credit products, and fraud operations. I established workflows, hired and developed the team, and drove fraud losses to industry-leading levels while the customer base scaled rapidly.
Continuous
Discovery
Discovery isn't a phase — it's a practice. I've embedded continuous discovery frameworks across product teams, including Opportunity Solution Trees, Jobs-to-be-Done, customer journey mapping, and ICE prioritization. The result: roadmaps rooted in evidence, not assumptions, and features that consistently drive engagement and retention.
